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How-To Guides

Browser Guides

Step-by-step instructions to enable browser features and fix common issues.

🎮

WebGL & Graphics

3D graphics and gaming

GPU chip, speed gauge, and acceleration toggle in a browser window

Hardware acceleration in browsers: what it changes and how to verify it (Run the WebGL Test)

If your browser feels slow, video stutters, or 3D is blank, hardware acceleration may be off. Run the WebGL Test, then use this checklist to verify and fix your GPU path.

By Avery Collins · Reviewed by Dana Brooks

hardware accelerationhardware acceleration chromeuse hardware acceleration when available
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Browser WebGL test window with spinning cube and hardware acceleration enabled

Fix 'WebGL Not Supported' in Chrome & Edge (Run the WebGL Test)

Blank 3D canvases or 'WebGL not supported' errors? Run our WebGL Test to confirm, then use these steps to restore hardware acceleration in Chrome, Edge, Firefox, and Safari.

By Avery Collins · Reviewed by Dana Brooks

webgl not workingenable webgl chromewebgl disabled
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💾

Storage APIs

Cookies, local storage, and databases

Two browser windows linked by a cookie icon with a privacy shield

Third-party cookies blocked: what breaks and how to fix it safely (Run the Cookie Test)

SSO, payments, and embedded widgets can fail when third-party cookies are blocked. Run the Cookie Test, then use site-level exceptions and verification steps instead of enabling third-party cookies everywhere.

By Noah Kim · Reviewed by Dana Brooks

third party cookies blockedenable third party cookiessso login loop
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Browser cookie settings panel highlighting third-party cookie allowlist for SSO

Fix 'Third-Party Cookies Blocked' During Login or Checkout (Run the Cookie Test)

SSO pages, payment popups, or embedded chat keep failing? Run our Cookie Test and Storage Test, then allow the right third-party cookies safely in Chrome, Edge, Firefox, or Safari.

By Noah Kim · Reviewed by Dana Brooks

third party cookies blockedsso login failed cookiespayment popup blocked
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Cookie allow toggle with padlock and session refresh icons

Fix 'Cookies Disabled' in Chrome & Safari (Run the Storage Test)

Login sessions keep dropping? Run our Storage Test and Cookie Test, then follow these steps to allow the right cookies in Chrome, Firefox, Edge, and Safari.

By Noah Kim · Reviewed by Dana Brooks

enable cookiescookies blockedcan't stay logged in
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Browser window with database stack and sync arrows indicating IndexedDB enabled

Fix IndexedDB Blocked in Chrome & Firefox (Run the Storage Test)

Offline web apps failing to save? Run our Storage Test, then use these steps to re-enable IndexedDB for Gmail Offline, Figma, PWAs, and large web saves.

By Noah Kim · Reviewed by Dana Brooks

enable indexeddbindexeddb blockedoffline app not working
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Browser window showing saved key cards with a green storage check badge

Fix Local Storage Blocked in Chrome & Firefox (Run the Storage Test)

Web apps not saving progress? Run our Storage Test, then follow these steps to re-enable localStorage in Chrome, Edge, Firefox, Safari, and Brave.

By Noah Kim · Reviewed by Dana Brooks

enable local storagelocal storage blockedweb app not saving
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📹

WebRTC & Communication

Video calls and real-time features

Browser window with camera and microphone icons next to a troubleshooting checklist

WebRTC troubleshooting checklist for Meet, Teams, and Zoom (Run the WebRTC Test)

If video calls fail in the browser, use this checklist to isolate permissions, devices, network, and codec issues. Start with the WebRTC Test, then apply the fix that matches the failing line.

By Dana Brooks · Reviewed by Avery Collins

webrtc troubleshootingweb rtc testmeet camera blocked
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Browser video call panel showing camera permission restored for Google Meet

Fix Google Meet Camera Not Working in Chrome & Edge (Run the WebRTC Test)

Meet shows a black screen or 'camera is blocked'? Run our WebRTC Test, then follow these steps to restore your camera in Chrome, Edge, or Firefox without reinstalling everything.

By Dana Brooks · Reviewed by Avery Collins

google meet camera not workingmeet camera blockedgoogle meet black screen
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Browser audio diagnostics card showing microphone permission restored

Fix Microphone Not Working in Chrome, Edge, or Firefox (Run the WebRTC Test)

No one can hear you in Meet, Teams, or Discord? Run our WebRTC Test, then restore microphone access with these permission, device, and driver fixes.

By Dana Brooks · Reviewed by Avery Collins

microphone not working browserchrome microphone blockedno one can hear me google meet
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Browser WebRTC diagnostics panel with camera, microphone, and connectivity checks

Fix WebRTC Not Working in Chrome & Edge (Run the WebRTC Test)

WebRTC calls failing in your browser? Run our WebRTC Test, then follow these steps to restore camera, microphone, and UDP connectivity for Meet, Zoom, Teams, and Discord.

By Dana Brooks · Reviewed by Avery Collins

webrtc not workingvideo call not workingzoom camera not working
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🌐

Browser Updates

Keeping your browser current

Browser window with a speed gauge and benchmark cards indicating improved responsiveness

Fix Slow Browser Performance for Web Apps (Run the JavaScript Speed Test)

If web apps feel laggy or stutter, run our JavaScript Speed Test to baseline performance, then use these targeted fixes to restore responsiveness in Chrome, Edge, Firefox, and Safari.

By Avery Collins · Reviewed by Dana Brooks

slow browserjavascript speed testbrowser lagging
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Browser capability cards showing updated user-agent and feature support

Fix 'Your Browser Is Not Supported' and Wrong User-Agent (Run the Browser Test)

Apps refusing to load because your browser looks old? Run the Browser Test and User-Agent check, then turn off compatibility modes, remove spoofers, and update safely.

By Avery Collins · Reviewed by Dana Brooks

browser not supportedunsupported browser messageuser agent wrong
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Browser crash screen resolved after diagnostics with system check cards

Fix 'Aw Snap' and STATUS_ACCESS_VIOLATION Crashes in Chrome or Edge (Run the Browser Test)

Tabs keep crashing with 'Aw Snap'? Run the Browser Test and JavaScript Speed Test, then clear the flags, extensions, and memory issues that cause repeated crashes in Chrome, Edge, or Chromium.

By Dana Brooks · Reviewed by Avery Collins

aw snap chromestatus_access_violationchrome tab keeps crashing
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Browser codec diagnostics card showing H.264 support restored for video calls

Fix 'H.264 Not Supported' for Calls and Streams (Run the Codec Test)

Meet or Teams says H.264 is missing? Run our Codec Test, then restore safe H.264/AVC playback in Chrome, Edge, or Firefox without shady downloads.

By Dana Brooks · Reviewed by Avery Collins

h264 not supportedh264 decode not available chromemeet h264 missing
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Browser DRM diagnostics card showing Widevine module restored for streaming apps

Fix Widevine Content Decryption Module Missing in Chrome (Run the Codec Test)

Netflix or Prime Video errors about Widevine? Run our Codec Test, then restore the Widevine Content Decryption Module in Chrome, Edge, or Firefox without risky downloads.

By Dana Brooks · Reviewed by Avery Collins

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Browser update progress bar with refresh arrow and security shield

Update Chrome, Firefox, Edge, or Safari Safely (Run the Browser Test)

Outdated browser warnings? Run our Browser Test, then follow these update steps for Chrome, Edge, Firefox, and Safari—including fixes when updates are blocked by policy or disk space.

By Avery Collins · Reviewed by Dana Brooks

update browserupdate chromeupdate firefox
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📚

General

Other browser topics

Browser window with fullscreen arrows and a screen diagnostics card confirming viewport changes

Fix Fullscreen Not Working in Chrome, Edge, or Safari (Run the Screen Test)

Fullscreen won’t enter, exits instantly, or looks wrong? Run the Screen Test to confirm viewport changes, then fix shortcuts, site restrictions, and extension conflicts that block fullscreen.

By Dana Brooks · Reviewed by Avery Collins

fullscreen not workingf11 not workingvideo won't go fullscreen
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Browser window with an install badge and checklist cards for service worker and storage readiness

Fix PWA Install Button Missing (Run the HTML5 Test)

No “Install app” option for a web app? Run the HTML5 Test to confirm Service Worker support, then fix private mode, storage blocks, and browser limitations that prevent PWA installation.

By Dana Brooks · Reviewed by Avery Collins

pwa not installinginstall app button missingadd to home screen not available
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User agent checker card next to desktop and phone icons indicating the correct device detection

Fix Sites Showing Mobile Version on Desktop (Run the User Agent Checker)

If a website forces the mobile layout or says “use the app” on desktop, run our User Agent Checker to confirm what the site sees, then remove device emulation, spoofing, and cached mobile cookies.

By Dana Brooks · Reviewed by Avery Collins

mobile version on desktopsite thinks i'm on mobileuser agent wrong
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Privacy check card highlighting timezone and locale with a clock and globe icon

Fix Time Zone or Location Mismatch on Websites (Run the Browser Privacy Check)

If a site shows the wrong country/time zone or blocks login, run our Browser Privacy Check to compare timezone, locale, and IP country—then fix clock settings, permissions, and proxy/VPN conflicts.

By Noah Kim · Reviewed by Dana Brooks

time zone mismatchtimezone wrong chromewebsite wrong country
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Screen test showing viewport size and device pixel ratio used to diagnose zoom issues

Fix Blurry Text, Wrong Zoom, or Cut-Off UI (Run the Screen Test)

Text looks soft, buttons are cut off, or pages are stuck zoomed? Run the Screen Test to check viewport and device pixel ratio, then reset zoom and display scaling safely.

By Dana Brooks · Reviewed by Avery Collins

blurry text chromebrowser zoom stuckpage too big in browser
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CSS feature test showing grid, sticky, and :has support results

Fix a Website That Looks Broken in Your Browser (Run the CSS Test)

Overlapping layouts, missing buttons, or sticky headers that won't stick? Run the CSS Test, then update the browser, disable compatibility modes, and remove CSS-injecting extensions.

By Dana Brooks · Reviewed by Avery Collins

website looks brokencss grid not supportedsticky header not working
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Browser diagnostics showing JavaScript enabled and tests running

Enable JavaScript in Chrome, Safari, and Firefox (Run the Browser Test)

Seeing 'JavaScript is disabled' or pages stuck loading? Run the Full Browser Test, then allow JavaScript and remove blockers in Chrome, Edge, Firefox, and Safari.

By Dana Brooks · Reviewed by Avery Collins

enable javascriptjavascript disabledturn on javascript chrome
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Touch support test showing max touch points detected and tap interactions

Fix Touch Screen Not Working in Your Browser (Run the Touch Support Test)

Taps ignored or gestures missing on a touchscreen laptop or tablet? Run the Touch Support Test, then fix drivers, remote desktop issues, and browser blockers.

By Dana Brooks · Reviewed by Avery Collins

touch screen not workingtouch not working in chromemaxTouchPoints 0
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Codec test results showing MP4 and WebM support for browser video playback

Fix 'Video Not Supported' Errors in Your Browser (Run the Codec Test)

Black video screens or 'format not supported' errors? Run the Codec Test to see MP4 (H.264), WebM (VP9), and audio support, then apply the targeted fixes below.

By Dana Brooks · Reviewed by Avery Collins

video not supportedvideo format not supported browserhtml5 video not supported
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Clipboard permission toggle with green checkmark

Fix Copy and Paste Not Working in Chrome, Edge, or Firefox (Run the Clipboard Test)

Paste button greyed out or copy does nothing? Run our Clipboard Test, then enable clipboard permissions, remove blockers, and keep copy/paste reliable across tabs.

By Dana Brooks · Reviewed by Avery Collins

copy paste not working chromebrowser clipboard blockedcannot paste into website
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Notification permission card showing alerts allowed with bell icon

Fix Browser Notifications Not Working in Chrome, Edge, or Firefox (Run the Notifications Test)

No desktop alerts from Gmail, Slack, or calendar events? Run our Notifications Test, then repair permissions, focus modes, and background settings for reliable web push.

By Dana Brooks · Reviewed by Noah Kim

browser notifications not workingchrome notifications blockedslack notifications not showing
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Test Your Browser First

Not sure what needs to be enabled? Run a quick capability test to find out.

Run Capability Test